Looking for Answers about T-Mobile T-Mobile 4G Mobile HotSpot?

Customer Questions & Answers for
T-Mobile 4G Mobile HotSpot

Create your own personal HotSpot on the go with the T-Mobile 4G Mobile HotSpot-get high-speed Internet on up to five Wi-Fi devices, using a single mobile broadband connection. • High-speed Internet for up to 5 Wi-Fi devices (gaming consoles, laptops, more) • Compact & light weight for easy portability • 4G-capable for blazing-fast speeds on T-Mobile's fast 4G network T-Mobile’s HSPA+ 4G network not available everywhere. See coverage details.
Customer Questions & Answers:
221 Questions
 | 
227 Answers
Overall Rating:
4.189 out of 5
4.2
out of
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(37 Reviews)37

Questions & Answers for T-Mobile T-Mobile 4G Mobile HotSpot

Question

Antenna for T-Mobile 4G Mobile HotSpot

There's an antenna connection port on the T-Mobile 4G Mobile HotSpot. Where can I purchase that accessory. I do not see it listed anywhere for sale. What type of connection is it?
asked 3 years, 3 months ago
by
Anonymous
Winter Park, FL
on T-Mobile 4G Mobile HotSpot
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The name of the antenna connector is CRC9.
It is the same connector as that used on the T-Mobile Jet 2.0.
I am still looking for an antenna source

Remember that it must be for the T-Mobile 4G network
known as the AWS or Band IV or 1700/2100 Mhz
answered 3 years, 3 months ago
by
Anonymous
Seattle Wa
+5points
5out of 5found this answer helpful.
Question

What is the range on this device? Would it power a two story house?

asked 3 years, 3 months ago
by
Anonymous
on T-Mobile 4G Mobile HotSpot
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
No, it would cover the room it is in and possible the adjoining rooms and floor below, but not the entire 2 floors.

The stronger the power the better the coverage.
To transmit stronger your battery would drain faster.
It is a mobile hotspot, not a in home replacement :)
answered 3 years, 3 months ago
by
Anonymous
Seattle, wa
+1point
1out of 1found this answer helpful.
Question

What is the max distance between the hotspot and the computer?

asked 3 years, 3 months ago
by
Anonymous
Indianapolis
on T-Mobile 4G Mobile HotSpot
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
Remember those walkie talkies every kid loved to play with?
The distance you can go with them varies based on what is in between your laptop and the router.

It will not be as good a coverage as your home WiFi router, remember, this runs on batteries and transmit power takes a lot of juice.

Other variables, it supports 802.11b and 802.11g, they will have different distances.
I have been using mine for close to 6 months and the effective coverage is a large room.
Las Vegas hotel room, my WiFi router in the window (for maximum TMO coverage) and 2 laptops connected..one using VPN the other not....watching Netflixs while working :)
I was on the other side of a large hotel room.
answered 3 years, 3 months ago
by
Anonymous
Seattle, wa
+1point
3out of 5found this answer helpful.
Question

Do the number of devices using the hotspot at one time affect the speed on each device?

asked 3 years, 3 months ago
by
Anonymous
Indianapolis
on T-Mobile 4G Mobile HotSpot
0points
4out of 8found this question helpful.
1 answer
Answers
answer 1
Hi,

Yes you are correct!
its not just the number of devices *5 being the assigned limit*
but what each device is doing (how much data are the downloading)
answered 3 years, 3 months ago
by
Anonymous
Seattle, wa
+10points
12out of 14found this answer helpful.
Question

Where can i purchase an external antenna

I would like the specs of the antenna ie connection type. and Where can i purchase an external antenna? also i read the manual and it did not have the specs.
asked 3 years, 3 months ago
by
Anonymous
california
on T-Mobile 4G Mobile HotSpot
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Hi,

The connector type is called CRC9 , the band you are looking for is UMTS Band IV
also referred to as AWS, also referred to as 1700/2100.

Still looking for a reliable source
answered 3 years, 3 months ago
by
Anonymous
Seattle, WA
0points
0out of 0found this answer helpful.
Question

How many MB per second are produced?

With a limited amount of bytes,per month, I want to calculate my connection time per day or by streaming live. ATT is supposed to provide 54 Mbps
asked 3 years, 3 months ago
by
Anonymous
California
on T-Mobile 4G Mobile HotSpot
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The amount of data you will use is determined by what you are doing.
If you have never checked your usage before its difficult to guess at.
If you watch videos (streaming or via download, as its the same amount of data) if you watch for example Netflix HD, it will be a lot more data than Netflix non HD.

If you are going to replace your home internet, check how much data you use every month....and assume you will do the same amount with the wireless router.

So its not how long you are connected to the internet, its what you are doing while being on the net.
Streaming HD quality is about the highest data rate you will see

Hulu Speeds
Hulu currently supports four different streams including 480kbps, 700kbps, 1,000kbps (an H.264 encode that is not on On2 VP6), 2.5Mbps and 3.2Mbps.

so worst case scenario, 3.2 Mbps x 60 x 60 =11G for an hour
lowest quality streaming 480kbps *60 x 60 = 1,728,000 kbps (roughly 2 G)

If you use this for watching TV through Hulu and/or Netflix you will reach your plan rather quickly.
answered 3 years, 3 months ago
by
Anonymous
Seattle, WA
0points
2out of 4found this answer helpful.
Question

Is there a way to use it with my desktop computer (Wifi adaptor, etc.) and does it work well?

If I get this, I will want to use it as my only Internet access, as I currently do with my USB broadband card. Is there a way to do this with a non-WIFI desktop computer, and will it work as well as my broadband card?
asked 3 years, 3 months ago
by
Anonymous
Lakewood, CO
on T-Mobile 4G Mobile HotSpot
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
First question
The only way to connect to the hotspot is through WiFi so you will have ti purchase an external WiFi card for your PC...and then connect to the Hotspot.

To answer the question on if it will work as good as your broadband card today?
What is your current download speed with the broadband card?
Depending on the signal of the T-Mobile network at your home you could see speeds better than your home system. (depends on what your home system is doing today.

If your signal is weak, your speeds will be low...and you will not be very happy.
Also consider the amount of data you use on a monthly basis with your wired network.
If that number is less than 10G, the T-Mobile device would be a great device for you (assuming your in home signal is decent)

I hope that helps :)
answered 3 years, 3 months ago
by
Anonymous
Seattle, WA
+1point
1out of 1found this answer helpful.
Question

what exactly is "continuous use?"

say i have an ipad connected continuously but not doing anything web related does it still decrease battery life to 4 hours just from being connected?
asked 3 years, 3 months ago
by
Anonymous
on T-Mobile 4G Mobile HotSpot
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Depends on whether you have applications/programs running which require your iPad to check for updates/status.
answered 3 years, 3 months ago
by
Anonymous
0points
0out of 0found this answer helpful.
Question

will magic jack work with this device?

asked 3 years, 3 months ago
by
Anonymous
86406
on T-Mobile 4G Mobile HotSpot
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Hi there,

Magic Jack?

I don't know. But I can share this fact with you: my SKYPE Phone works just terrific with T-Mobile Rocket Version 2.0.

Good voice quality, no echo, no delay of sound. Both MagicJack and Skype are VoIP (Voice over IP).

I believe you'll be ok.....Sometimes, if my BlackBerry's battery is too low or dead (and I am on the road without any AC outlet to recharge my handset), I will use Skype to make outgoing phone calls. I have used my T-Mobile Rocket 2.0 Webconnect session on my laptop (HP NC6400 Core 2 Duo 1.83Ghz with 4GB of RAM running Windows 7 Ultimate 64 bit). My Skype works very nicely with the T-Mobile Rocket 2.0 device! '

The Rocket 2.0 has capability of 21Mbps in major metropolitan areas (NYC, Philadelphia, Wash DC, Atlanta, Seattle, Boston, Hartford) and performs very well when connecting a laptop running Vista Ultimate 32 or Windows 7 Ultimate 64. I have experienced good results: no BSOD crashes, no Windows 7 hangs. Good sound quality with Skype if I am using my HP NC6400 or my IBM Thinkpad R61 (both laptops are Intel Core 2 Duo and run Windows 7 ultimate in 64 bit mode).

I'm a little curious about a Vonage softphone number. I have Vonage for my landline and am debating getting a PC based "softphone" that works like Skype (VoIP on the PC).
answered 3 years, 3 months ago
by
ITConsultant
New York, NY
0points
0out of 0found this answer helpful.
Question

can i use tmobile hotspot mobile on nyc amtrak train?

asked 3 years, 3 months ago
by
Anonymous
nyc states, new jersey, delaware, pennsylvania, northcarolina
on T-Mobile 4G Mobile HotSpot
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Absolutely, so long as there is T-Mobile coverage while travelling.
answered 3 years, 3 months ago
by
Anonymous
+1point
1out of 1found this answer helpful.
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